Privacy Policy

450 Gradi Miami ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit www.450gradimiami.com (the "Site") or interact with our restaurant located at 130 Miracle Mile, Coral Gables, FL 33134.

Reservation & contact details: name, email, phone number, party size, date and special requests submitted through our reservation or contact forms.

Private events inquiries: company name, event details and any preferences you share.

Live chat & lead capture: when you interact with the chat widget on the Site (powered by LeadConnector / HighLevel CRM), we collect the messages you send, your name, email, phone number and any other information you voluntarily provide, together with technical identifiers (IP address, browser, device, page URL and timestamps) used to route and respond to your conversation.

Technical data: IP address, browser, device type, referring URL and pages visited, collected via cookies, local storage and standard server logs.

To confirm, manage and follow up on reservations and private events.

To respond to enquiries received through forms, email, phone or the live chat widget, and to keep a record of those conversations.

To send service communications and, where permitted, marketing messages about our menu, experiences and private events. You can opt out at any time by replying STOP to SMS, using the unsubscribe link in our emails or contacting us.

To improve the Site, our menu and the overall guest experience.

To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We share data only with trusted service providers acting as processors on our behalf, including: reservation platforms (e.g. OpenTable), website hosting and infrastructure providers, analytics tools, email delivery services and our customer engagement / CRM platform LeadConnector (HighLevel) which powers the on-site chat widget, lead capture, SMS and email follow-ups.

These providers may process your data in the United States or other countries and are contractually required to safeguard it. We may also disclose information when required by law, court order or to protect our rights and the safety of our guests and staff.

We use essential cookies and local storage for Site functionality (including the LeadConnector chat widget, which sets its own cookies/identifiers to maintain your conversation across pages and visits) and may use analytics cookies to understand traffic and improve content.

You can disable cookies in your browser or close the chat widget at any time; some features (such as continuing a previous chat) may not work as intended if you do.

We retain personal data only as long as necessary for the purposes described above or as required by law. We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the use of your personal data, and to opt out of marketing communications. To exercise these rights, contact us at info@450gradimiami.com.

The Site is not directed to children under 13 and we do not knowingly collect personal information from them.

We may update this Privacy Policy from time to time. The effective date above will reflect the most recent revision.

450 Gradi Miami · 130 Miracle Mile, Coral Gables, FL 33134 · +1 786 391 1276 · info@450gradimiami.com.